Printer, Font incorrect

 

[Revised June 08]

 

To set font and size

From the RxOne Start Menu, Tools, Printer setup, Set Font, and choose to suit your needs. 'Arial' font in '9.72' point fits well and is easy to read.

 

Increasing size of font.

RxOne  will do its best to fit the font and size you choose, but if you make the size bigger some letters or numbers may be lost off the edge, especially on the small labels. It is the responsibility of anyone changing the font size to satisfy themselves that the essential data will fit in that size font.

 

Decreasing the size of the font

Decreasing the size allows more items per foil. But be aware that some font sizes are unprintable and this cannot be predicted in advance since different combinations of printer - version of Windows - model of computer (and even printer history on the particular machine) may make a font size come out correctly or not.

If spaces appear between items, try a slightly bigger or smaller font size.

 

To reduce the foil font size and so allow more items but at reduced legibility:

Click on the Windows Start button

Go up to Run. Click

In the box type: c:\RxOne\printset.ini

Press the F3 key on the keyboard & in the 'Find' what box type foil packaging size <enter>

Change the numerical value, try 6.5 which works well on some systems (but not all, see above).

If 6.5 causes spaces to print between items, try other fonts such as 6 or 7 to find one that works.

Save the changes from the file menu and exit.

 

See also 'Difficult foils'

 

Font typeface.

The main body of the label text is normally printed in 'Arial' font, with the Dr name and some minor stickers in 'Arial narrow'. If these fonts are not both available Windows will normally default to Times Roman, or 'MS Sans serif'. If unexpected fonts appear, contact HealthSoft to check that both the normal Arial fonts are still available to the program.

 

Foil fonts

The font can be individualised in the printer setup for the different fields in the Foil Header and Foil Summary (eg Patient name, Patient Address, etc). Go to Tools, Printer Setup, Foil Packaging then Modify Foils and up the top you can modify the font or add bold or italics.

 

Webster foils.

If insufficient items will print on each label, increase the "Height of 1 blister", and if necessary change the font size of their label printer and/or the font until you can get the number of items you want.

 

Fonts disappear

If a font size previously available disappears leading to incorrect size printing, consider the 'Opaserv' virus which can attack the fonts. See 'Opaserv' in index for diagnostics and cure.

 

Related topics

Printer, Label, Advanced

Printer, garbage prints

Opaserv Virus