[Revised Dec 04].
On change of ownership, things to do related to the computer, are;
PREVIOUS OWNER (See below for 'New owner' actions)
Scripts in pipeline Make up a normal last claim batch specifying the finish date as the date of hand over. This can be done at the time or later as convenient. The new owner can make up a normal claim at the normal end of period... splitting scripts from one batch period between two owners is handled correctly and scripts will not be double claimed.
Customer Clubs
If 'clubs' are used there will be a liability for gifts. Get the report showing the 'current total' as that gives the liability for gifts. The lifetime total doesn't matter. Total up all the 'current totals' and calculate considering the 'gift point' and typical gift value.
Eg, if the 'gift point' is $100, and the gift is worth $5, and there is a total of $2000 of current totals, then the liability accumulated is 2000 x 5 /100 = $100. Around 50% of club members in a typical club will never collect, and the amount to discount for this will need to be negotiated between the old and new owners.
Monthly maintenance This is charged at the end of the month concerned, E.g. on 25th January a disk is sent out and at the end of the month support charged for the whole of January, up to 31st. Although this is known as the 'February update' all the work relates to January and should be paid by whoever had ownership at 31 January.
Claims
Do the last claim under your own name, up to the time you hand over.
Thank you. While we have the opportunity, we would like to thank you for your business, which has been appreciated.
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NEW OWNER
To the new owner; Congratulations on your purchase of a pharmacy, which we hope will be both enjoyable and profitable for you. The software you have inherited can be a great help to you, especially in the early stages, since it already knows your new business in great detail and will have long ago modified its suggested orders and stock handling to exactly suit this business. It has intelligently self-modifying functions that normally need 15% less stock than other systems to meet the needs of the business. This results in considerably more profit, a halving of out-of-stocks and a halving of dead stock. Please don't make the assumption that this program will only provide the same benefits as other packages you have used... that is usually not the case as it is able to provide significant competitive advantage for its users.
Things to do, that affect the computer;
Ask the pricing office to issue a number to claim under. You can dispense for 'Claims' without this, but will need it before you make your first script claim. This number is entered in the 'Registration' section -- from the program start menu; Tools, Options, User, 'Claim number')
Advise us of your details Phone or fax the help-desk with;
- New pharmacy name.
- New owner's name.
- Address, if changed.
- GST number (wait until this is available, if necessary)
HealthSoft will re-register the license-to-use the software in your name, no charge.
Order your labels If you order from the same printer and advise you have taken over an existing pharmacy, the printer can check the format to make that at least one less hassle!
Claims Make up the first claim at the usual time (a section of this help explains how). The computer will avoid claiming again for scripts which were in the previous owner's claim, even if they put in a claim for part of the same batch period.
Training If you are not familiar with this program, a training session can often be arranged at our office, or by the local agent in your area.
Development policy is described in these notes. Look under 'Development policy' for more details on who we are, where we are going, and how we are able to serve your needs..
Monthly maintenance This is charged at the end of the month concerned, E.g. on 25th January a disk is sent out and at the end of the month support charged for the whole of January, up to 31st. Although this is known as the 'February update' all the work relates to January and should be paid by whoever had ownership at 31 January.
Help desk Please don't hesitate to call our help-desk if anything is not clear... we know that you will be very busy during the initial period, getting used to a new pharmacy and possibly a different computer system at the same time, and we are here to help.
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