Vouchers & Gift Coupons

[Revised Nov  06]

 

(This method is no longer recommended- Please use trackable vouchers. Refer to Selling Trackable Vouchers)

The way these are handled will depend on the preferences of the management of each particular business.

External discount vouchers should not be confused with

loyalty club vouchers issued in house.

 

Setting up a voucher

From the RxOne Start Menu, Select Stockcards

Create a new stockcard call “Boots $5 Voucher”

Tick Ask Price

Add the barcode from the printed voucher

Click on Exit to Save

When the barcode is scanned at the till, this product will be called up, and enter -$5.00 for the value

 

Redeeming by customer

Either treat as Cash or create a Voucher Card.

Cash A customer hands over $5 plus a $1 voucher (making $6 'cash' in total). For a $3.50 item, give $2.50 change on $6 tendered.

Voucher stock card. Or, create a stock item called '$1 voucher' with a retail price of $1. When a voucher is handed in treat as a 'returned' item, eg, a quantity of -1 (negative 1). A customer hands over $5 cash plus $1 voucher. You sell a $3.50 item plus 'sell' -1 of the $1 vouchers, making a $2.50 sale in total, and give $2.50 change on that for $5 tendered.

A "Voucher' stock card could also be an 'ask price' item and so able to handle all values of vouchers.

 

Printing Of Gift Vouchers

If you have an Epson TMT88II printer you can print gift vouchers at Point Of Sale.

To Print A Gift Voucher when required:

In Point Of Sale Select Options, Receipts After Sale, Print Gift Vouchers

Every time you sell a stockcard with Gift Voucher in the name a Voucher will be printed

 

To Redeem the gift voucher

Scan the barcode on the Gift Voucher into Point Of Sale

If the barcode scanner isn’t working

Select the Gift Voucher stockcard

Enter a quantity of –1 and enter the value of the Gift Voucher

 

Customising the Gift Voucher

 

Add Logos

If you have loaded Logos into your printer

Select Tools, Printer Setup, Pos Receipts, Advanced

Enter the number of the logo you want to print

Select Ok to save

 

Add a message

Select Tools, Options

Select the Messages tab

Click on the Add Button next to gift vouchers top and type in the message you want to show on the top of the gift voucher

Select Ok to save

 

Back office handling

Vouchers/coupons are in effect a draft (cheque) on the organisation issuing them, and the total of cash, cheques, bankcards and vouchers should balance with the `cash' total. Treat them as cash which happens to be issued by someone other than the central bank. Exchange them for real money with the issuer as convenient and meanwhile treat them as a special type of bank note.

 

Issuing to customer

When selling a gift voucher, just sell off the ''Voucher' stock item.

 

Gift Cards

If you are interested in adding Gift Cards to your shop display, contact HealthSoft. We can get these made in any denomination and design (even customised with your shop logo). Once the card is issued, set up an account with that amount of credit. You get your money up front so it is a no risk deal. Great idea for that spontaneous birthday, anniversary or Xmas purchase at the POS counter.

 

Related topic

Vouchers as rewards for loyalty club

Gift Card Setup