[Revised May 05]
To move a script to a different patient
1. Highlight the item, off the Main Dispensing screen display of today's history (if the item was dispensed on a previous day, select View and 'Other days history' so the display includes the scripts you want).
2. Click on the right-mouse button to being up options.
3. Choose 'Move to new patient'
WARNING!
- Moving items to another person when repeats are still to come, makes the repeat be dispensed for a different person from the original... this creates what appears to be a computer error as a label will exist that has the old name, different from that now in the computer.
- Moved items are recorded on the System log with the identity of the person in charge, as this is a significant alteration to a previous dispensing and could implicate an innocent pharmacist in a dispensing error.
- Moving of items is only required when an error has been made in the pharmacy's operations... scripts should never be dispensed without the identity of the patient having been established clearly.
- Only a single item can be moved at a time, in order to slow down the operator to realise the significance of the action. If moving is required often enough for the single item move restriction to be a nuisance, the pharmacy should re-evaluate its procedures to prevent
these errors at source.