[Revised Apr 2015]
Media Solve now provide the KnowITall loyalty program.
Media Solve used to run the StickyLoyalty program in conjunction with RxOne.
Web: www.mediasolve.co.nz Email: mediasolvesouth@clear.net.nz Mobile: 021 523 720 STICKYLOYALTY .... CUSTOMER LOYALTY PLATFORM The Media Solve technology can be used to identify and reward the customers’ loyalty – whatever their purchase mode. Whether a stand-alone solution or interfaced to a POS, Media Solve operates via the internet in Real Time to identify & measure customer loyalty. This approach allows you as the business owner to build and implement a comprehensive strategy which optimises all sales channels and increases customer acquisition, retention and spend. • “In the Cloud” application. Use online anywhere you have an internet connection, Mac & PC friendly – even iPhone! • No additional software or hardware • Get started in minutes • Works with or without plastic cards • Works with any business • No transaction fees • One low monthly fee… unlimited transactions & personalised service! • Can interface to your POS • Pay as you grow pricing, a simple cost per location means the system grows with your company. • Allow your customers to check their current balance and real-time activity on your website. • Allow your customers to enrol in your programme from your website or ours. • Continue your relationship with the customer past the shop door! Powerful – Media Solve gives your business an advantage over the competition. We create and implement loyalty and gift card programmes accessible through a variety of solutions. Your programmes, your way, our technology. Affordable - Imagine having an entire loyalty marketing department on retainer for a low flat monthly fee. We do not believe in transaction fees or surprises, just great service. Customisable - Use your logo, branding, language. Our programme will look and feel like part of your business. StickyLoyalty is a business in a box! • Just log in and start. It’s that easy. There’s nothing else to purchase. (Even plastic cards are optional!) • Additional products and services are available to help promote and manage your programmes. • Solid, Safe & Secure. It may be ‘in the cloud’ but it is based on solid foundations and security The StickyLoyalty Platform is powerful! Several applications in one, hosted in the cloud, the platform empowers your marketing efforts, sales and much more. All the standard features are there, but also some unique ones including: • Unlimited rewards, promotions and coupons. We will develop a programme to suit your business. • Own your customer data – talk directly to your customers. • Your exclusive / store specific programme means no other programme participants enjoy your loyalty incentives. • Create promotional marketing via email programmes and even send out “receipt emails” whenever a transaction occurs. The StickyLoyalty Platform – Mix & Match Different Programmes: • Traditional Points Programme • Stored Value Programme • Number of Actions, Visits, or Events Accumulated • Earn Based on Actions, Visits, or Events • Buy X, Get 1 Free campaign The StickyLoyalty Platform keeps YOUR customers coming back! An “engaged” customer with a loyalty card gives you more than six times the sales than a customer with only a loyalty card alone*. Customer Engagement enables you to: • Acquire more customers • Retain existing customers • Marketing programmes keep customers coming back • One to one direct marketing establishes a relationship • Up-sell customers • Cross sell customers additional products • Captured sales data will enable you to tailor your sales and marketing interactions with consumers. For Further Information go to the RxOne Start Menu, Help & PDF Files, Other, MS Loyalty booklet. Setting up Vouchers for MediSolve integrating with RxOne Setting up Vouchers Go to Tools, Utilities, Other Utilities, RxOne Editor Select Voucher Type Enter in the type of vouchers you are wanting to handle and whether they are external or not. Click <OK>to save Matching Vouchers To Payments Go to Tools, Utilities, Other Utilities, RxOne Editor Select Extra Payment Types Setup the payment types for each voucher Matching Stockcards To Vouchers If you want to sell the vouchers in stockcards set up a stock card for the voucher and set the voucher type to match the voucher Needs to be coded. Issuing Gift Vouchers Just sell the stockcard that has been set up for that gift voucher, or in clubs issue that stockcard as a gift. When the receipt prints a gift voucher will print out for that amount Issuing Credit Notes Return the item as per normal Under payment values select the credit note When the receipt prints a credit note will print out for that amount Related Topics Clubs KnowITAll.htm