Debtor, Balance Incorrect

 

[Revised March 05].

 

See also 'Rounding' below.

If the totals on a statement do not balance , or Items put on the account are not shown on a statement, recalculate

 

To 'recalculate' debtors balances

- First highlight the Account customer concerned

- Select the menu Tools, Options, Re-Calculate Account

This may take a while as it goes through the entire sales history for this account. Any changes to balances of any statements are reported at the completion of this function. If it reports that no changes have been made then everything recorded on this account is arithmetically correct so fix any other discrepancies with a 'Journal Entry'

 

Related Topics

Account Balance

Journal Entry

Rounding