[Revised Jan12]
Pharmacist interventions into the patient's treatment can be recorded against a script item and collated together on a 'Intervention Report'.
To add an intervention,
On the Main dispensary' screen or on a patient history, highlight script item, then right mouse click on 'add/edit intervention'. You can also click the 'Add/Edit Intervention' button next to the comments box when in a script.
A form will come up with seven reasons;
Payment issue
Prescription Clarification/Omission
Product Availability
Adverse Drug Reaction
Drug Interaction
Drug Allergy
Drug Therapy Problem
and six grades of interventions;
Bureaucratic
Save patient money by generic substitution or similar intervention
Clarified or interpreted prescriber's intentions
Optimised drug therapy such as by improving compliance or patient lifestyle
Prevented a moderate or serious threat to health
Prevent a potentially life threatening incident
Select the reasons and grades by clicking with mouse or typing in the numbers
There is a drug card called "Drug Not Dispensed", which can be used for any drugs not dispensed because of the intervention. I.e. Dispense 'Drug Not Dispensed' to patient and record name of drug in instructions.
To report Interventions
In Reports; Script Reports, Interventions.
To save the Intervention Report onto external media
Select the 'Export' button, the "Save as" screen will come up. In the "Save in" box select the correct drive and enter in a file name and then select 'Save'.