[Revised April 07]
Unlike dispensary items, where the prices are changed automatically by the monthly update, on PoS items the update disk does NOT change any prices itself, but just automatically prepares a list of variances for the user to look at and accept, reject or change as they wish before applying the price changes.
To view the variance list
From the 'RxOne' Start Menu, Tools, 'RxOne' Update, View PoS prices. The variance list can be edited (similarly to editing an order), then applied.
Accuracy of prices
Major cause of unexpected (wrong) prices is errors in the pharmacy's own data, see separate topic for finding these.
The retail price suggested by the machine will be that produced by applying the same markup as the user previously chose for the item, it is NOT the wholesaler's suggested retail price. If the old cost was wrong this will produce a wrong suggested retail.
The prices are the property of the wholesaler, and so remain under their control. The update disk includes the prices they choose to send, for the items they choose to send, when they choose to send them. Depending on timing, a price could go out the day after it changes, or 30 days later if it just misses. The loss of income caused by this will be far less than the gain obtained by having every cost price checked every month.
Recommended Retail Prices from Wholesalers*
Major suppliers send an updated product file to software vendors once a month. This is added to RxOne once a month and is updated in RxOne when the monthly program update is run (usually on the 1st of the month).
To view Recommended Retail Prices:
From the RxOne Start Menu go to ‘Tools’ and ‘View Price Changes’.
The products are divided between 4 tabs depending on the SoH amount.
Go to the ‘Load Recommended Retail Prices’ menu and select the supplier you require, e.g. Sigma.
The available prices will display with the Recommended Retail Price in the right-hand column.
To Change Retails to the new Recommended Retail Price click on ‘Set Retail = RRP’. This will change the Retail field to be the same as the Recommended Retail Price. You can individually adjust each items price by clicking in the new retails field and changing it.
Click on the Update Price Options Menu. Ensure that Update Cost Price Only is unticked.
You can then choose to update only highlighted Prices. Or Accept all new Prices:
Price Stickers and/or shelf labels with the new retail price will print depending on the individual product setting in stock card.
*Please note API do not supply software vendors with a recommended retail price for products.
Related topic