[Revised Aug 13]
Script numbers are not involved in the internal file systems and can be changed at any time to suit the user (but see Warnings below).
Warnings
- For some purposes the pricing offices might use only the last six digits of the script number so be careful when changing it NOT to do so by something where the last six digits will run over recent scripts creating apparent duplicated numbers. An exact multiple of 1,000,000 is usually as it leaves the last six digits unchanged.
- Moving script numbers back is not recommended. If doing this, do it by at least three years worth of scripts to avoid re-using script numbers for which there is already an active history.
To change the Script Number
1. From the RxOne Start Menu, Tools, Utilities, Script Utilities
2. Reset Script number.
Mixed number series on Main Dispensing screen.
If a the display of today's scripts shows numbers from more than one series of original scripts, eg, 8500, 8501, 10123, 10124, 10125, 8503, the likely cause is that the date on one of the computers is wrong (or has been). In the example, the 8500 series scripts were dispensed on what appeared to be the same day as the 10100 series, which suggests that on the day that the 8500 series was dispensed, the date was wrongly set to today's date. Or, that today the date is set to the date that the 8500 series was dispensed on. Check the date and advise staff members NOT to 'fiddle' the date except for very compelling reason, as the consequences can be far reaching.
Script numbers jump forward
If a number has already been used, the program will jump over it. This causes apparently random jumps if old history contains the same number, E.g., if numbers 76,000 to 150,000 were in the old data bought forward, when it gets to 75,999 it will jump forward to 150,001. Old history often contains gaps, so it may jump forward with many smaller jumps. Make it work continuously by advancing the script numbers to a clear area, ideally by moving forward by exact multiples of 100,000.
Warnings
- For some purposes the pricing offices might use only the last six digits of the script number so be careful when changing it NOT to do so by something where the last six digits will run over recent scripts creating apparent duplicated numbers. An exact multiple of 1,000,000 is usually as it leaves the last six digits unchanged.
- Moving script numbers back is not recommended. If doing this, do it by at least three years worth of scripts to avoid re-using script numbers for which there is already an active history.