[Edited Sep08]
Returning item.
'Sell' the item with a negative quantity, e.g. '-1 Redoxon'. The item will be added back into stock. Returned and sold items can be mixed in the same sale. This is not a security risk since full audit records are kept.
For Dispensary scripts, type in, for example, "-Rx12345" (i.e. minus Rx and the script number).
Bulk returns for general recall
Sell an unlisted item with the name of the item, and a negative price.
Eg, "Recalled item" " -$x.xx"
This will appear on a docket and be reported at end of day as unlisted item
Change to be given = $xxx.
Any number of items can be listed, and mixed with normal purchases.
The items will not be written back into stock.
Bulk returns, general recall (if full tracking is required)
If you wish to issue a credit note for refund for many items without writing the items back into stock.
- Create a stock card called Credit note - ask price.
- Make a product group called 'Credit note' - make this intensive daily reporting.
When the products are returned;
Scan in the product -= set quantity to 0
Sell credit note price = price of product. Don't change quantity to -ve
Give customer receipt as a credit note for using later. Receipt shows the name of the product returned and the credit Note item shows the amount of the credit note. Perhaps keep an extra copy of the receipt for records.
Intensive daily reporting shows the value of credit notes issued which can be deducted from takings for the day to balance the tills.
Details of the sales are shown in sales transaction report.