[Revised Jan 2014]
RxOne – Get Answerback for Manual Orders (Third Party) as written by Barry Nicholas from ProPharma
This function allows a Pharmacy to create a purchase order in their RxOne system from an Order already created in SAP.
Examples of this would be for ProPharma, PWR or PDC – Agents orders, Section 29 orders or PDC Promotional orders.
Procedure:
Go to Orders from the RxOne start menu
Click on Tools at the top of the screen
Click on 'Get Answerback for Manual Order'
In the Pop-up box enter the details from the “Your Order No” field on the ProPharma or PWR Invoice, or the "Purchase Order Number" quoted on the emailed confirmation from a Website order (Section 29). Click OK.
A prompt will then ask you to Select the Supplier to create the order for. For Multi-Location users, please select a stock location from the drop down box for you to deliver this invoice to. Click on the drop down and choose the supplier; this will find the supplier's Header code, click OK.
RxOne then requests the answerback ID from the SAP sales order.
The order lines are recorded, which creates the order and invoice in RxOne for the user to deliver.
[Added Oct 2015]
If an Order XXXXXXX is lost in the system. Then go to Orders, Tools, "Get answerback for manual order". The order will be recovered with a new order number.
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